RETURNS, REFUNDS & REPLACEMENT POLICY

Last Updated: 29th Nov 2025

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1. Since Our Products Are Customized

❌ We do NOT offer refunds for change of mind.
❌ We do NOT offer returns for personalized products unless defective.

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2. Eligible for Replacement (within 48 hours)

• Wrong item delivered

Must provide video + photo proof within 48 hours of delivery.

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3. Not Eligible

• Low-quality images uploaded by customer

• Typing/spelling mistakes in custom text

• Slight color variations

• Delay by courier company

• Customer uploaded the wrong photos

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4. Refund Method

Approved refunds will be processed to:

• Same payment method

• Within 7–14 working days